A New Level of Expertise and Support from Qlik

RBC Group has been officially designated a Qlik Support Expert Partner. This recognition from Qlik confirms our team’s high level of technical expertise, the quality of our customer service, and our compliance with the vendor’s standards. For us, as a Qlik partner since 2008, this is a significant achievement and the result of many years of hard work.

RBC Group has a dedicated Qlik technical support department with its own team of specialists and well-established customer service processes. We handle 95% of support requests independently, advise users, and help ensure the stable operation of analytical systems. Customers can receive support in the language of their choice, which makes interacting with our team simple and convenient.

This new status expands the capabilities of our support service: we can now forward complex inquiries directly to Qlik’s second-level specialists, bypassing the initial processing stage, and use a dedicated communication channel with the vendor. For our clients, this means faster access to Qlik experts for resolving complex issues, fewer intermediate steps, and even more effective technical support. At the same time, all issues can still be resolved through the familiar RBC Group team—we handle all communication with the manufacturer.